Privacy Policy

Effective Date: May 26, 2026

Welcome to Pricewise (Pricewise.co.ke). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase electronics (such as laptops, smartphones, and computers), or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you navigate our site.

Personal Data You Provide:

  • Identity & Contact Details: Name, email address, phone number, physical delivery address, and billing address.

  • Transaction Information: Details about products you browse, quote requests, and purchases you make.

  • Account Credentials: Username and passwords if you register an account with us.

Data Collected Automatically:

  • Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Tracking: We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We process your personal data for the following operational and business purposes:

  • Order Fulfillment: To process transactions, manage deliveries, and send order confirmations or updates.

  • Customer Support: To respond to your product inquiries, provide technical support, and resolve issues.

  • Website Optimization: To monitor traffic trends, improve website functionality, and enhance user experience.

  • Marketing Communications: With your consent, to send you promotional offers, price drops, or newsletters regarding the latest tech arrivals.

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted partners to fulfill your requests:

  • Service Providers: Delivery and courier teams to fulfill shipping, and IT partners who assist in maintaining our website architecture and security.

  • Legal Obligations: If required by law, court order, or regulatory authorities, we may disclose your information to comply with legal proceedings or protect our rights and safety.

4. Data Security

The security of your data is a top priority for us. We implement industry-standard administrative, technical, and physical security measures—including SSL encryption—to protect your personal information against unauthorized access, loss, alteration, or disclosure.

Please note, however, that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

In accordance with the Kenya Data Protection Act, you have specific rights regarding your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Correction: You can request that we update or correct inaccurate or incomplete information.

  • Right to Erasure: You can request that we delete your personal data, subject to certain legal or contractual obligations.

  • Right to Object/Opt-Out: You can opt out of direct marketing communications at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

6. Cookies Policy

We use cookies to keep track of your shopping preferences and to analyze site performance. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of Pricewise.co.ke.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:

  • Website: Pricewise.co.ke

  • Email: support@pricewise.co.ke

  • Phone: 

Main Menu

Powered by Joinchat